This Website is intended only for use by adults aged 21 and older. If you create a Massmods.com account, you are responsible for maintaining the confidentiality of your account and password. You further acknowledge and agree that you must be of legal smoking age to purchase or consume any products listed for sale on this website, located on the web at: http://www.massmods.com
Certain products listed and sold on this website are not marketed for use as a smoking cessation product, and are not approved or endorsed by the American FDA.1. LEGAL COMPLIANCE
This website has been designed to comply with United States Federal Law. If you are accessing this Website outside of the United States, you are responsible for complying with all applicable local laws. Making a purchase from this Website constitutes your agreement to all applicable terms and conditions represented on this page and on other web pages on this Website, and you warrant that you are 21 years of age or older and are legally able to purchase the item(s) ordered. It is the responsibility of the BUYER to ascertain and obey all applicable local, state, and federal laws. Moreover, placing an order constitutes your agreement to use the product(s placing an order, the buyer agrees that the item(s) ordered will be used in a lawful manner, and to indemnify and hold harmless Massmods.com, its owners, employees, agents, and affiliates for any and all legal actions arising from purchase, use, or ownership of item(s) purchased. Making a purchase from this Website implicitly indicates that the buyer has read and understands the above terms and agrees to be bound by these terms in their entirety.
All trademarks, service marks, and trade names of Massmods.com used in the site are trademarks or registered trademarks of Massmods.com.
3. TERMS; TERMINATION
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Massmods.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
4.1 Warning. PRODUCTS SOLD BY Mass Mods, LLC ARE NOT SMOKING CESSATION PRODUCTS AND SHOULD NOT BE USED TO TREAT ANY MEDICAL CONDITION OR HABIT. PRODUCTS SOLD BY Mass Mods, LLC ARE INTENDED FOR USE BY PERSONS OF LEGAL AGE, AND NOT BY CHILDREN, WOMEN WHO ARE PREGNANT OR BREAST-FEEDING, OR PERSONS WITH OR AT RISK OF HEART DISEASE, HIGH BLOOD PRESSURE OR DIABETES, OR ALLERGIC TO NICOTINE OR PROPYLENE GLYCOL. NICOTINE IS ADDICTIVE AND HABIT-FORMING, AND IT IS VERY TOXIC BY INHALATION, IN CONTACT WITH THE SKIN, OR IF SWALLOWED. NICOTINE CAN INCREASE YOUR HEART RATE AND BLOOD PRESSURE AND CAN CAUSE DIZZINESS, NAUSEA, AND STOMACH PAIN. INHALATION OF THIS PRODUCT MAY AGGRAVATE EXISTING RESPIRATORY CONDITIONS. INGESTION OF THE NON-VAPORIZED CONCENTRATED INGREDIENTS IN THE PACKAGE CAN BE POISONOUS.
4.2 California Proposition 65 Warning: PRODUCTS SOLD BY Mass Mods, LLC MAY CONTAIN NICOTINE, A CHEMICAL KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.
4.3 Electronics/Battery Disclaimer. All batteries purchased on the Site are rechargeable batteries. Mass Mods, LLC is not responsible for incompatible battery sizing.
Participation Disclaimer. Massmods.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Mass Mods, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Mass Mods, LLC reserves the right to block or remove communications that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Mass Mods, LLC in its sole discretion.
4.4 Chargeback Disclaimer. The Mass Mods, LLC is committed to providing excellent customer service, and we encourage customers to contact our customer service department prior to filing a credit card chargeback when there is a conflict or issue. A chargeback is defined as a dispute to a charge or request to have a charge reversed. We encourage our customers to contact our customer service department prior to filing a chargeback because we are confident that we can resolve the issue in a satisfactory manner. Please be aware that chargebacks are not to be used as a substitute for directly contacting The Mass Mods, LLC to resolve any questions or issues you might have. Unwarranted chargebacks result in substantial expenses for our company, and for every frivolous chargeback initiated by a customer, the customer will be charged a $25.00 processing fee. This processing fee will be deducted from the final credit the customer will receive, if and when a credit is due. A frivolous chargeback is defined as a chargeback in which a customer's credit card company or bank rules the outcome of the chargeback case in our favor.
4.5 Shipping Restrictions. As of June 9th, 2016, Mass Mods, LLC has suspended shipments to consumers in the state of California indefinitely due to the passage of state legislation. Specifically California Senate Bill No. 5, which categorizes vapor products as tobacco products for purposes of the STAKE (Stop Tobacco Access to Kids Enforcement) Act. With respect to the STAKE Act, internet retailers are required to abide by the following procedures before shipping to a customer:
- Obtain an age-verification kit consisting of an attestation signed by the customer or recipient that he or she is 21 years of age or older and a copy of a valid form of government identification.
- In the case of a sale, seller shall make a telephone call after 5 p.m. to the purchaser confirming the order prior to shipping the tobacco products.
- The seller shall deliver the tobacco product to the recipient's verified mailing address, or in the case of a sale, the seller shall deliver the tobacco product to the purchaser's verified billing address on the check or credit card used for payment.
4.6 Age Verification. Effective August 8th, in order to comply with FDA Deeming regulations, Massmods.com will require all customers to submit materials in order to verify their legal age. According to § 1140.14(a)(2)(i) of the Deeming Regulations, retailers of vapor products may not sell products to individuals under 18 years of age. Section 1140.14(a)(2)(i) also requires retailers of vapor products to verify the purchaser's birth date by reviewing the individual's photographic identification. For instances in which state legislation requires a minimum purchase age greater than 18 years of age, Mass Mods will abide by such state legislation. A list of states with minimum purchases ages greater than 18 has been outlined below.
State / Age
Alabama / 19+
Alaska / 19+
California / 21+
Hawaii / 21+
New Jersey / 19+
Utah / 19+
5. RETURN POLICY
Any item or device sold on MASSMODS.com carries a 30 day return policy. All shipping fees are to be absorbed by the purchaser.
Limited, 1 year, full replacement from date of purchase on electrics with the exception of Mitech switch.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
HOW DO WE PROTECT VISITOR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
DO WE USE "COOKIES"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include www.Massmods.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
THIRD PARTY LINKS
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
CHANGES TO OUR POLICY
QUESTIONS AND FEEDBACK
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
ONLINE POLICY ONLY